FAQs
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This page is dedicated to answering any questions you may have in relation to the services I provide.
Is there a Call Out fee?
Call out fees for Plumbing emergencies start at £70incVAT. Call out fees for Boiler breakdowns start at £85incVAT. Quotes for non-urgent works are free of charge.
Do you work evenings and weekends?
Yes. I am available for evening and weekend emergency call outs 24 hours a day. I am also happy to arrange works for evenings and weekends if that is more suitable for your schedule.
Is your work guarenteed?
All works carry a comprehensive warranty for your peace of mind. If there is a problem with any work I do I will return free of charge to put the issue right.
How often should my boiler be serviced?
It is recommended that you have your boiler serviced annually in order to keep it working safely and efficiently.
What is your availability?
I always aim to attend call outs ASAP on the day of the call and for non-urgent quotes within 24 hours, but it is usually possible to provide a quote for smaller jobs over the phone.
Are you qualified?
I am a fully qualified City & Guilds Level 3 Plumber. I am also Gas Safe registered. Proof of qualifications are available upon request. You can also click on the Gas Safe logo at the top of the page.
Do you accept card payment?
Yes. I do have a card reader although bank transfer is the preferred method of payment.
Are you ok with pets?
Absolutely. I love animals, especially inquisitive cats and dogs!
